JPMorgan Chase Bank, N.A.: Commercial Card _ Single-Use Accounts (SUA) API Product Development Manager, VP at JPMorgan Chase Bank, N.A. (Chicago, IL) (Chicago, IL)

Posted: Mar 16, 2021


JP Morgan's industry-leading commercial card offering includes Purchasing Card, Single-Use Accounts (SUA), One Card and Corporate Card (T&E). Commercial Cards provide payment solutions to businesses (Public and Private Sector) and other institutions for commercial expenditures, including business supplies, maintenance, repair, operational expenses and travel.

The focus for this role is product development of the Single-Use Account product which is experiencing substantial growth in market. This includes responsibility to setting direction on client and developer experience efforts, understanding product and technology trends, defining and managing product innovation roadmap, and sales enablement in collaboration with colleagues across technology, product, finance, and all client facing teams.

Responsibilities include:

Lead the development of the Single-Use Accounts product and platform vision and turn the vision into action by managing each stage of the product lifecycle.

Manage the product development process by defining and prioritizing a features backlog, running scrum meetings and defining KPIs

Have deep understanding of the product and system specifications and benefits, and can effectively communicate those benefit to others, including customers, business and technical colleagues and executives

Guide the creation of system to system integration channels, including APIs, and the development and testing required to meet the highest standards in integration design

Own ongoing operation and growth of the Single-Use Accounts product including serving as a technical subject matter expert and primary contact for Single-Use Accounts and roadmap

Provide consultation to prospects, clients and partners on integration strategies and best practices

Partner with technology to build secured, highly available, scalable, and adaptable platform for the product

Provide oversight of end-to-end client experience, including management of client servicing strategy, adherence to servicing level agreements and assistance in resolving questions/customer escalations


The points below have been carefully considered as being essential for the role. Your background must accurately reflect all of these, with or without a reasonable accommodation, for your application to be considered.

5+ years of product management, strategy, or marketing experience; commercial card or treasury payments experience or 5+ years of application development management, or application, integration, enterprise or business architecture experience a strong plus

A broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes and capabilities, enabling technologies, and governance

Analytical thinker with financial acumen and ability to interpret results and key performance metrics to drive change and deliver financial results

Excellent communication and presentation skills including the ability to effectively organize and communicate complex information

Demonstrated ability to lead and influence internal and external partners; self-motivated with the ability to effectively prioritize multiple initiatives

Bachelor's degree required, MBA preferred or equivalent experience. Computer Science background is a strong plusJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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