WorkWave, LLC.: Director, Software Engineering at WorkWave, LLC. (Holmdel, NJ) (Holmdel, NJ)

Posted: Jul 11, 2019

The Director of PestPac Software Engineering leads all software engineering activities for our flagship Field Service product.  In this highly-visible role, you will oversee all aspects of our software engineering process, from design through development, test and deployment.  You will report to the SVP of Engineering.

We are looking for a collaborative leader with great communications skills to understand our people, the business, the technologies we employ and customer needs/demands.  Our engineering director will use that understanding to help develop our people, to identify and successfully implement improvements in our engineering processes, tools and architecture, to enable us to deliver on our key initiatives.  Although you will not be coding, as an engineering leader we will expect that you know the craft inside and out and still carry an engineer’s passion for designing and delivering great software solutions for our customers.

You will be leading a number of functional teams with Engineering Managers or Technical Leads responsible for Product Development, externally-facing API development, Sustaining, Tier 3 Support, Technology Evolution, and large-scale projects for key customers. Quality Engineering and Dev and Tech Ops are matrixed organizations in WorkWave - those functions are embedded in your teams and you are ultimately responsible for deliverables.

We develop software using modern Agile development methods, but in the spirit of continuous improvement, we are always looking to improve our processes and welcome fresh views.


    • Responsible for the overall development life cycle of the solution and manage complex projects with significant bottom line impact

    • Clearly and succinctly communicate the priorities and plans to the team, the customers (as necessary), and the senior leadership team

    • Communications with other organizations within WorkWave is paramount, including Support, Success, and Product Management. You are expected to represent the PestPac engineering team with these orgs, and in turn to translate their needs to Engineering

    • Work closely with Product Managers and Product Owners in developing a strategy and roadmap to provide compelling capabilities that helps us succeed in the marketplace

    • Lead while working alongside senior engineers to develop the best technical design and approach for new product development

    • At the same time, work with senior engineers to develop plans to address technical debt and to modernize the software architecture and infrastructure

    • Career management and development of the entire team

    • Devising and reporting on metrics to measure our development processes


    • Requires 10+ years of experience in software development and management (at least 3 managing technical teams)

    • Proven experience delivering large scale production software, preferably in a SaS delivery model

    • Ability to handle multiple competing priorities in a fast-paced environment

    • Strong technical background in web and mobile applications and services, AWS, SQL, CI/CD

    • Experience in communicating with customers a must

    • Strong business and technical vision

    • A deep mastery of software development and delivering on time

    • Payment processing background desirable

    • Ability to articulate ideas to both technical and non-technical audiences

    • Exceptional ability to self-motivate and direct

    • Superior analytical, evaluative and problem-solving skills

    • Ability to motivate in a team-oriented, collaborative environment

    • Entrepreneurial personality strong sense of urgency

    • Enthusiasm and ability to mentor less experienced team members

    • Bachelor degree in a technical field such as Computer Science, Computer Engineering, or Electrical Engineering.

This is a great opportunity for a passionate software manager who enjoys working in a fast-paced environment. Your job is to calmly deal with many competing priorities and fires and clear the way for our incredibly talented engineers. If you’re up for it, let’s talk!

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Source: Stack Overflow

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