SugarCRM: Senior UX Designer at SugarCRM (Cupertino, CA) (Cupertino, CA)

Posted: Apr 16, 2019

About SugarCRM, Inc.

SugarCRM enables businesses to create extraordinary customer relationships with the most empowering, adaptable and affordable customer relationship management (CRM) solution on the market. We are the industry’s leading company focused exclusively on customer relationship management. Helping our clients build a unique customer experience through great customer relationships is our sole focus.

Recognized by leading market analysts as a CRM visionary and innovator, Sugar is deployed by more than 2 million individuals in over 120 countries and 26 languages. Companies large and small are turning from yesterday’s CRM solutions to rely on Sugar to manage customer relationships.


Come be a part of a team of designers passionate about creating the very best product for our users. As a Senior UX Designer, you will be involved in every aspect of the product development process, from brainstorming the next great product innovation to tweaking pixels right before launch. You will be expected to utilize your full range of designs, and you will own the experience for a wide area of the product.

Where do you fit:

You’re smart, talented, and aspire to being a master of your craft: You’re able to distill complex problems and propose simple, elegant solutions. You’re confident enough to deliver unconventional insights and designs.

You play well with others: You thrive in a collaborative environment. You’re as good at soliciting feedback on your own work as you are at adding value to others.

You’re passionate about new technology: You follow the latest trends, download the newest apps, read the relevant design blogs. You have a keen eye for beautiful and useful products.

You’re even more passionate about people: You never lose sight of what matters most to our customers. You’re a tireless advocate for our end users and unwavering in your desire to provide the best experience.

Impact you will make in the role:

  • Design an easy-to-use, simple, beautiful product that also fulfills the high standards enterprise software must adhere to.

  • Lead and participate in all phases of the design process (brainstorm to making to QA).

  • Conduct user research and usability testing, write up and present results.

  • Work cross-functionally with product management, engineering and marketing.

  • Give and solicit feedback from other designers in order to continually raise our bar for quality

Expertise you will bring in:

  • Knowledge of product strategy and vision

  • Experience in building and shipping applications

  • Experience in URL featuring examples of interaction design work

  • Demonstrated experience with end-to-end (hybrid UX and UI) design

  • 2+ years of application design experience

  • 2+ years of interaction design experience

  • Strong project management, communication, and presentation skills.

  • Ability to prototype out your ideas (Invision, Flinto, CSS, etc…) BA/BS or MA/MS in interaction design, HCI, industrial design, or related field or equivalent experience.

Please provide a link to your portfolio when applying.

Bonus:  Experience with the design of enterprise apps, tools design, productivity tools and user research

Location:  Cupertino, CA or Raleigh-Durham, NC

We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.

Benefits and Perks:

Beyond a stellar work environment, friendly people, and inspiring work, we have some great benefits and perks:

  • Competitive salaries

  • Excellent medical, dental and vision coverage for you and your family, along with other benefit plans like 401(k) match

  • Unlimited Paid Time Off Policy

  • Weekly catered lunch & learns, fully stocked kitchens, and nearby access to Cupertino’s newest restaurants and stores at Main Street Cupertino

  • Health/Wellness:  Quarterly chair massages, Wellness Reimbursement, and Workforce Fitness Program

  • Onsite Programs such as Dry Cleaning, Car Washes, Massage, Yoga, and more

  • Career & Personal Development Program – multi-platform

  • New Hire Onboarding for all new employees worldwide – at Corporate Headquarters in Cupertino, California

  • Regular social events

  • Ownership is the greatest self-identity at SugarCRM - you are making an impact now

  • We are a merit-based company - many opportunities to learn, excel and grow your career

More Information

Source: Stack Overflow

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